Dental FAQ

Every patient at Westerville Dental Associates should feel informed and confident about their dental care. Below are answers to some commonly asked questions. Contact us if you don't see your question here—we're always happy to assist!

Where is your office located?

Our office is located at 627 Office Parkway, Westerville, Ohio 43082, located near the intersection of State Route 3 and Hoff Rd next to the KEMBA Financial Credit Union branch.

What can I expect during my first visit?

During the initial exam, our doctor and team will conduct several screenings that will allow us to assess your health, including:

• Periodontal screening
• Oral cancer screening
• Head and neck exam
• Occlusal analysis (your "bite")

We will also take a full set of dental X-rays to locate any tooth decay or infections in the bone. These X-rays will also help us evaluate the position and location of your anterior (front) and posterior (back) teeth.

We offer the following dental services at our Westerville dental office:

• Preventive Dentistry
• Cosmetic Dentistry
• Restorative Dentistry
• Specialized Dentistry

What should I bring to my first appointment?

If you have been referred by another professional, please bring your referral slip. Additional things to bring to your initial visit include:

• Any previous x-rays (if available)
• List of current medical prescriptions
• List of any current and previous medical conditions, such as diabetes, high blood pressure, artificial heart valves and joints, rheumatic fever, etc.
• Medical or dental insurance forms (completed if possible)

Bring any questions or concerns you may have about your teeth and oral hygiene and ask our team. We will spend as much time as you need to answer your concerns completely.

How often should I schedule dental cleanings and exams?

Most patients should visit the dentist for cleanings and exams every six months. This schedule helps prevent issues and ensures a healthy smile. However, your dentist may recommend more frequent visits based on your needs.

Do you offer financing options?

We proudly offer CareCredit, a special financing program for qualifying patients. This program can be used to pay for all types of dental care. We also offer a Dental Savings Plan for those who meet specific criteria and are not using CareCredit.

What should I do if I have a dental emergency?

We understand that dental emergencies can happen at any time. If you need urgent care, call us, and we'll do everything we can to assist you when it matters most.

What are your hours, and how can I make an appointment?

Our office hours are:

Monday: 8:00 am - 5:30 pm
Tuesday: 8:00 am - 5:30 pm
Wednesday: 7:00 am - 4:00 pm
Thursday: 8:00 am - 5:00 pm
Friday: 8:00 am - 5:00 pm

Call us at 614-756-3664 or use our online appointment request system to book an appointment.

If you have additional questions, don't hesitate to call us at 614-756-3664. We look forward to helping you achieve your healthiest smile!